Question 1

How much does GLO OS cost?

Accepted Answer

Pricing is scoped on a call — it depends on your business. We tell you the exact number before you sign anything; no surprise invoices.

Question 2

How fast can it go live?

Accepted Answer

Most setups go live in about two weeks from kickoff. We usually start with your phone line and expand from there.

Question 3

What kind of businesses is GLO OS for?

Accepted Answer

Paving and the outdoor seasonal project trades — asphalt and sealcoating first, then excavation/grading, concrete, and snow removal. Anywhere work runs on quotes, deposits, and a phone you can’t answer from a machine.

Question 4

Do I need to be technical to use it?

Accepted Answer

No. You bring how you actually run jobs — your services, your pricing, your process. We translate that into the system. You never have to learn what an API is.

Question 5

What happens after it’s live?

Accepted Answer

It’s done-for-you. We stay embedded and run it with you — tuning the AI, adding to the system, fixing what breaks, and reporting on what’s working. It gets better the longer it runs.

Question 6

How does the AI voice receptionist actually work?

Accepted Answer

It’s a real phone number. When someone calls, an AI built for your business answers 24/7 — it speaks naturally, books, reschedules, or cancels the quote visit (checking your calendar for conflicts), captures the caller’s name, service, address, and number into your CRM, then texts you the alert and emails the customer their confirmation. It does not take payment on the call — deposits and invoicing run separately through the platform.

Question 7

Will it help bring the calls in?

Accepted Answer

The platform makes sure no inbound call is lost — answered 24/7, captured, and followed up automatically. As part of done-for-you we also help keep your web presence current so the calls keep coming. The phone is the wedge; the system handles what happens after it rings.

Question 8

Can I cancel, and do I own what you build?

Accepted Answer

Yes — with 30 days notice, and you own what we built. We migrate everything cleanly. No lock-in clauses, no hostage data.

Question 9

What’s included month to month?

Accepted Answer

After setup, a flat monthly fee covers hosting, AI usage, monitoring, ongoing tuning, small improvements, and keeping your online presence current. Done-for-you, not DIY.

Question 10

Where do you operate?

Accepted Answer

Our beachhead is Ontario — Ottawa out to the GTA — and paving is the focus. We built and proved GLO OS with a working Ottawa paving company, and we’re onboarding crews from there. If you’re an Ontario paving or seasonal-trade operator, you’re exactly who this is for.

Question 11

Can I start small?

Accepted Answer

Yes — most owners start with the AI voice receptionist (the fastest win) and grow into the full platform as it proves itself.

Question 12

Who actually does the work?

Accepted Answer

Tiago Jahchan (founder) leads every engagement personally. For larger builds we bring in vetted Canadian collaborators. You’re never handed off to a junior or an offshore team mid-build.

Twelve questions we hear every week.

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